Description

Req ID: RQ185026

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Scrum

Skills:

Agile Methodology,Change Management,Deployment Management,Executive Briefing,IT Service Management (ITSM)

Certifications:

ITIL V4 Foundation – ITIL v4 Foundation, Certified Scrum Master (CSM) – ScrumAlliance, Project Management Professional (PMP) – PMI

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Deployment Management Coordinator

Miami FL

Position is onsite, is NOT telecommute or work from home etc.

Seize your opportunity to make a personal impact as a Deployment Management Coordinator supporting all aspects of IT enterprise support activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. 

 

At GDIT, people are our differentiator.

As a Deployment Management Coordinator for the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES) program, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Deployment Coordinator who works on behalf of the Change and Release Manager and with the Release Coordinator to manage the deployment of Software, Systems, and Infrastructure products into the production environment. Additional efforts include providing guidance and expertise to support technicians completing project work and briefing the customer.

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Here a Deployment Coordinator is involved with the day-to-day activities relating to Software deployments, System build projects, Vendor and Operating System upgrades, among others.

HOW AN DEPLOYMENT COORDINATOR ANALYST WILL MAKE AN IMPACT:

  • Maintain oversight of Release Management queue to ensure completed releases are transferredand scheduled for deployment in a timely manner

  • Ensure completed releases have the proper technical documentation, developed business case (as required), and key performance indicators as appropriate prior to deployment

  • Coordinate activities between stakeholder, technical team, functional leads, Directorsto ensure all deployment efforts are understood, and being accomplishedwith high quality

  • Manage relationships with stakeholders to ensure clear, accurate and timely communications

  • Manage risks and resolve issues that affect the deployment scope, schedule and quality

  • Maintain an accuratedeploymentschedule, providing visibility of all concurrent activities, approved Change Requests, and ensure releases align with business priorities and objectives

  • Ensure all deployment activities are thoroughly documented and participate in transition related activities with therelease coordinator, providing insight and expertise as needed for a successful deployment

  • Validate all required actions have been accomplished and that the necessary updates and documentation have been provided in the release record for the appropriate phase of the release cycle

  • Participate ininitiating or facilitating process improvements relating to productdeployments

  • Help to maintain a release repository and manage important information to include deployment procedures, dependencies, notification lists, and other related data.

  • Provide Regular feedback to the Release and Deployment manager with the current statuses of approved deployment activities to include schedule, progress, and recent updates of releases.

  • AssistMajor Incident Manager and Problem Manager with restoration efforts of systems negatively impactedby deploymentfailures.

  • Support the Release and Deployment Manager as required in support of IT Service Delivery.

WHAT YOU’LL NEED TO SUCCEED:

  • Broad understanding of Information Technology principles, tools, and equipment

  • Ability to work in a faced paced environment under pressure

  • Expertise in developing and deploying to a production environment

  • Excellent Communication skills written and verbal

  • Executive level Briefing acumen

  • Critical thinking skills

  • Team player

Education: 

  • Bachelor’s degree with a focus in business administration or a related field of study – preferred

Certifications 

  • ITIL 4 – highly desired

  • SCRUM Master (CSM/PSM) –highly desired

  • Project Management Professional (PMP) – highly desired

Experience: 

  • 7+ years of related experience in IT Service Management (ITSM)

  • Experience w/ServiceNow

  • Considerable experience in Project Management, IT Change Management, or a related field

  • Good record-keeping and organizational skills

  • Computer Literacy – MS Office suite of products

Security Clearance: 

  • Secret clearance required with ability to obtain Top Secret / SCI.

Other: 

  • Location: On Customer Site 

  • US Citizenship Required 

GDIT IS YOUR PLACE:

  • 401K with company match

  • Comprehensive health and wellness packages

  • Internal mobility team dedicated to helping you own your career

  • Professional growth opportunities including paid education and certifications

  • Cutting-edge technology you can learn from

  • Rest and recharge with paid vacation and holidays

#GDITPriority

#armajobs

#scites

The likely salary range for this position is $92,331 – $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.